What is included in IT managed services?

Computer problems

Today, businesses have to be prepared and responsive in a world of technology. That means that you should have plans for the unexpected in place, including cybersecurity. Trust me, we know it sounds like a lot, especially when not everyone knows their way around the complexity of technology. 

Many IT companies now offer managed IT services, TeamLogic IT included! We help businesses manage their technology, so they don’t have to.

Types of managed IT services

Obviously, different IT companies offer different solutions and services, anywhere from network testing and monitoring, data storage, security, and more. TeamLogic puts these types of services in three tiers:

  • Proactive IT – strategic evaluation and tactical planning, providing flexibility and scalability
  • Preventative IT – remote monitoring, identifying potential problems before operations are disrupted
  • Responsive IT – a local team of highly-skilled technicians responding remotely and onsite via Help Desk and Network Operations Center (NOC)

Why are managed IT services important?

There are many different reasons why managed IT services are important. For instance, security plays a huge role in these services to protect your business assets. Having a professional manage your technology also saves businesses, time, and energy, and even money.

Here are some specific benefits that IT managed services can provide:

  • Predictable and scalable spending
  • Quicker response time
  • Expertise and experience
  • Consistent monitoring
  • Data compliance and cybersecurity support
  • One point of contact
  • Reduced risks
  • Problem solving

Not everyone has the time or expertise to manage their technology, but we at TeamLogic do, and we base it on your business’ needs and goals. Technology can be a pain to deal with yourself, and you shouldn’t have to. 

If your business needs help to manage its technology, TeamLogic IT would be happy to help. Give us a call today so we can discuss your business’ needs and get you set up for managed IT services.