The Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO) are recommending organizations have a plan for conducting business should the COVID-19 virus continue to affect the U.S. and world populations. Not every business can afford to close or move to a “work from home” environment, so what should you consider when developing a plan for your company and workers?

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 In recent years, we’ve been helping more and more organizations make the switch to Office 365. However, since it comes in a few different versions, you may be worried that you’ll pick the wrong one. Let’s take a look at what is included in the two versions that people consider most often: Office 365 and…

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 Just a few years ago, ransomware sounded like something out of a late ’90s hacker movie. Someone uses malicious software to lock you out of your computer then demands you pay a ransom. Unfortunately, it’s a reality in today’s business world! Let’s take a look at how a ransomware attack works, the real cost of…

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 In our business, we’ve found that while many people fear the cloud, they don’t realize they’ve actually been in it for years. Did you know social media services and webmail services are both cloud-based services? In fact, cloud storage is probably safer than the mailbox at your house! What is the cloud? There’s a joke…

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If you’ve listened to IT professionals at all in the past ten years, there’s a decent chance you’ve heard advice like, “Your password needs to be longer,” and “Change your password often.” Do any of those sound familiar? Well, if you’ve tried to follow any of that advice, you may have sticky notes on your…

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If you have a background in a traditional corporate environment, you may be used to having an Exchange server for your email and calendar. If you then started your own business, made the move into a smaller organization, or became a solopreneur, you lost access to some of those capabilities. Or maybe you never had…

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For most organizations, downtime is inevitable. Servers and desktops crash at some point, tornados strike, and other acts of God happen. Most of that will impact your business in some way, which is why it’s vital to have a business continuity plan. Business continuity consists of having a “what if” plan when disaster strikes, which…

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Secure passwords help you keep personal information safe, prevent someone else from accessing your various accounts online, and protect your files, emails, and photos. For years, cybersecurity experts have been providing guidelines on how to keep your passwords secure. They recommended uppercase and lowercase characters, special characters, and even completely random passwords. The catch is…

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Outsourcing your IT service has many advantages, but knowing when to do it can be somewhat of a challenge. If you’re sure you want to outsource IT but aren’t sure when it’s time, here are some signs it may be time. You need to minimize disruption Perhaps you’re getting ready to move offices, but you…

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When looking for a company to outsource your IT to, it can feel like you’re searching in the dark. Let’s face it, ideally it’s something you won’t have to do very often. And if you are doing it often, then you may be doing it wrong. Here are three questions you should ask when selecting…

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